Privacy Policy

Web Services Privacy Policy

What the Privacy Policy does

The Web Services Privacy Policy describes the information Bay Country Communications (BCC) collects about you when you use the Web Services, how BCC uses that information, and how BCC protects your privacy when you use certain websites, mobile applications, and other interactive features that link to this Privacy Policy.

The Information BCC Collects and How It is Used and Shared

We want you to understand what kinds of information may be collected about your use of the BCC Web Services, and what we might do with that information.

BCC collects two types of information from people who use the BCC Web Services: (i) information that identifies a particular person using a website, and (ii) activity information about a person’s use of the BCC Web Services without identifying him or her.

Information that Identifies Someone

Information that identifies a particular person is “Personally-Identifiable Information” or “PII.” It could be a full name, or address. We will not share this information with an advertiser, and we will not share it with another website or company, unless you tell us to.  We also use PII to provide services to you. For example, we may use it to bill you for services, to check your credit, to confirm your identity when you login, or to communicate with you. Sometimes we use other companies to help us provide our services. We may share your information with these companies, but they are required to protect it and to use it only to provide services to you.

Information that Does Not Identify a Specific Person

Information that does not identify a particular person is “Non-Personally-Identifiable Information” or “non-PII.” It could be an anonymous personal record of online activity, or information you put in a profile – like your zip code, or your gender (when it’s used without your name). We routinely collect this kind of information and use it to improve your experience, for example, by showing you content and advertising that may be more relevant and interesting to someone like you. Sometimes we share this non-PII with other companies that help us deliver and improve our services.

Your Information May be Shared Among BCC Companies

The BCC Web Services are provided by various companies that are part of BCC. We may share your information among these BCC companies so we can make it easier for you to use several BCC Web Services seamlessly. Also, if you use the BCC Web Services in connection with other BCC services (for example, to set your DVR online to record a show on your television), we may need to share your information with the BCC companies that offer those services, too.

Disclosure of your Information

We respect and protect your privacy, but it is possible that we may be required to provide information about you to a court or law enforcement agency. In these cases, we will only disclose your information if we are legally required to do so—if we receive a valid subpoena, court order, or search warrant, for example.

Your Choices

When you use the BCC Web Services that post the Privacy Policy, you are agreeing that the policy applies to you.

Registering

You may choose not to register for any one of the BCC Web Services (or for all of them) if you do not want to share information that identifies you when you use that service.

If you do register, we will give you a chance to create a profile. We may use some of the information in that profile to choose the content and advertising we think you would like to see.

When you register, we may also send you email about other products and services. You may choose not to receive these messages. However, we will still send you email with information about the specific services you use.

Third-Party Advertising

We use advertising networks to help us display ads to you. In addition, our content providers may have the right to sell ads in the content they distribute through the BCC Web Services. All of these parties may use cookies and other technology to help them understand how you interact with their services so they can deliver you ads that are more useful to you. In the Privacy Policy, we give you more information about these parties’ privacy practices and the functionality these parties make available to you to control certain of those practices. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out using the links provided.  Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

Blogs, Forums, and Surveys

If you choose to post information on blogs or forums on the BCC Web Services, it will not be private. Once the information is posted, other users may copy or store it. BCC may provide you the opportunity to participate in surveys on the BCC Web Services.

Information Sharing with Social Networking Sites

You may choose to exchange information between the BCC Web Services and a social network, such as information from your BCC profile, information about what you do on BCC Web Services, or information about the people, places, and things that you follow on your social network. If we get instructions to send your information to, or collect your information from, one of these networks, we will follow those instructions. On pages of the BCC Site that contain social network functionality, the social network providing the functionality may be able to collect information about you regardless of whether you use that functionality. For example, if a page within the BCC Site contains a Facebook “Like” button, Facebook may be able to collect data about your visit to that page, even if you don’t click on the “Like” button. Please review the privacy policy of the relevant social network and/or log out of it before you use the BCC Web Services. As with other websites, you may be able delete any cookies placed on your device by the social network using your browser.

Changes to BCC’s Business or the Privacy Policy

If BCC’s business changes—for example, if our company merges with another company or we sell one or more of the BCC companies that provide the BCC Web Services—we may give the new owners of the BCC Web Services your information. If there is a change of ownership, we will tell you using any means permitted by law, including via email and/or a prominent notice on the BCC Sites, as well as let you know of any choices you may have regarding your PII.

Full Policy

1. About the Privacy Policy and BCC Web Services

BCC respects your privacy. Within this Web Services Privacy Policy (“Privacy Policy“) the term “BCC” or “we” (and related pronouns) will refer to Bay Country Communications Inc and affiliates that own and operate websites and Internet services on its behalf. The term “you” (and related pronouns) refers to you as a user of the BCC Web Services described below. As described above, the term “Personally Identifiable Information” or “PII” refers to information that identifies a specific person, such as the person’s name, address, social security number, financial account number, or phone number. The term “Non-Personally Identifiable Information” or “non-PII” refers to information that is demographic, aggregated, or does not otherwise identify a specific person, such as a person’s gender, ZIP code, or other information when that information is not used with Personally Identifiable Information.

What does this Privacy Policy cover?

This Privacy Policy explains how BCC will use the information that you provide when you use certain websites, mobile applications, and other interactive features that link to this Privacy Policy.

What is outside the scope of this Privacy Policy?

This Privacy Policy does not apply to your use of any other products or services no provided by BCC.  Some of the BCC Web Services contain links to other websites, including websites of third parties who are acting on our behalf as our agents, suppliers, or providers. These other websites are not operated by BCC and have their own privacy policies that you should read before you use them. Other sites that we link to may contain BCC branding, but these non-BCC websites and resources are provided by companies or persons other than BCC. Examples of these non-BCC websites include websites where you are required to log-in using a username and password other than your username and password for the BCC Web Services. This Privacy Policy does not apply to those non-BCC sites. Those sites have their own policies that you should read before you use them.

Collection of Information

All Users

BCC, or third parties acting on BCC’s behalf, routinely logs Non-PII that is automatically generated when all users visit or use the BCC Web Services (including both the BCC Sites and BCC Apps), as a by-product of the user’s activities (“Web Log Data“). This information includes, but is not limited to, Internet protocol (“IP“) and HTTP header information that is automatically passed between a user’s device and the BCC Web Services, such as the device’s IP address, the browser being used at the time, the operating system being used at the time, the UDID of the device (if the device being used to access the BCC Web Services is a mobile device) and the URL of the webpage or other asset within the BCC Web Services that is being requested. This information may also include details relating to the activities users perform within the BCC Web Services, such as what links they click on, in what order they access specific web pages within the BCC Web Services, and the search queries they perform on the BCC Web Services.

Some of the BCC Web Services allow you to store certain details and preferences that help you personalize that BCC Web Service (“Preference Data“). This Non-PII may include ZIP code, gender, favorite genre to watch on television, and preferred type of news. We do this so that you do not have to enter this data every time you return to the BCC Web Services. We may also use the Preference Data to deliver other personalized services and features of the BCC Web Services.

Registered Users

BCC asks you to provide certain information when you initially register to use the BCC Web Services and then afterwards may ask you to provide additional information when you use certain BCC Web Services for the first time. In addition, BCC also collects information about your use of the BCC Web Services as a registered user. This table summarizes the different types of information that we may collect from you when you register for the BCC Web Services and use the BCC Web Services as a registered user.

Type/Name

When Collected

Representative Examples

Registration Data

When you create an account for the BCC Web Services or subsequently modify your Registration Data

First and last name, username, password, email address, mailing address, phone number, and gender

Profile Data

The first time you access certain BCC Web Services after you have created an account or subsequently modify your Profile Data

Additional email addresses, lists of people to connect with through certain BCC Web Services, school affiliations, movie genre preferences, and notification preferences for products and services made available by BCC

Activity Data

When you log-in to your account and use the BCC Web Services

Flagging or rating news articles, movies, television shows or other content, posting blog entries or comments, sharing URLs, and content and data feeds from non-BCC social networks or services that you choose

Collectively, your Registration Data, Profile Data, Activity Data, and any other generally available demographic data about you that BCC gathers from other sources is referred to as “Your Data.” Your Data does not include information that third parties may independently gather from other websites about you using their own cookies, as further described in this Privacy Policy.  Most Sites have their own pages where you can manage certain portions of your Registration Data and Profile Data relevant to that specific site.

Referral Service

If you choose to use our referral service to tell a friend about BCC, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the BCC Site. We do not store this information and use it for the sole purpose of sending this one-time email and tracking the success of our referral program.

User Access and Choice

If your PII changes, you may update it (or correct it if it is incorrect) by contacting us. If you’d like us to help you remove any of your PII that we have previously collected through the BCC Sites or that is currently posted on the BCC Sites in a public forum, directory, or testimonial, please contact us. We will respond to your request within 30 days. In some cases, we may not be able to remove your PII, in which case we will let you know if we are unable to do so and why.

We will retain Your Data for as long as your account is active or as needed to provide you with the BCC Web Services, or as otherwise necessary to help us improve our products and services, comply with our legal obligations, resolve disputes, and enforce our agreements with you.

Tracking Technologies and BCC’s Data Collection

BCC, and its marketing partners and service providers, may use technologies such as cookies, beacons, tags, and scripts to collect information as further described in this Privacy Policy. A cookie is a small file that is stored on a user’s computer. Among other things, cookies enable the BCC Web Services to store Preferences Data, as further described in this Privacy Policy. For example, cookies enable BCCTV.com to remember your preferred ZIP code for weather forecasts and also enable BCCTV.com to remember where you stopped watching a movie, so the next time you use BCCTV.com you have the option to resume watching that movie where you left off. Cookies can also hold information like an anonymous but unique string of numbers and letters, that BCC may use to help it collect Activity Data, as further described in this Privacy Policy.  The BCC Web Services may use different types of cookies, like HTTP cookies (sometimes referred to as “browser cookies”), Flash cookies (sometimes referred to as “Flash LSOs”), and HTML5 local storage (sometimes referred to as “LS” or “LS cookies”).

We may also use a software technology called clear gifs (sometimes referred to as “Web beacons” or “Web bugs”) to help us collect Activity Data, as further described in this Privacy Policy. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. If you are a registered user of the BCC Web Services, we may associate the data we collect using cookies and/or clear gifs with your information and use it as further described in this Privacy Policy. If your web browser is configured not to accept cookies, you may still use the BCC Web Services, but your ability to use some areas or functionality may be limited.

4. Use of Information

BCC uses Web Log Data, Preferences Data, and Your Data, including both PII and Non-PII in both aggregated and individual forms, to provide the BCC Web Services and support them. We may process and use this data for purposes consistent with this Privacy Policy including, but not limited to:

      Customize, measure, and improve the BCC Web Services, and the content and advertising provided through them;

      Enforce our Web Services Terms of Service and detect fraud and other illegal activities;

      Bill and collect for any applicable fees or charges;

      Let you know about new products or services from BCC or other companies we work with as well as promotional offers, based on your preference settings;

      Let you know about changes to the BCC Web Services, the Web Services Terms of Service, this Privacy Policy, and other terms that apply to our services; and

      Update any programs or other tools that we provide in conjunction with the BCC Web Services.

BCC may use Web Log Data, Preferences Data, and Your Data in these forms for internal business purposes, such as determining how much traffic certain portions of the BCC Web Services receive, for license reporting and assessment of service levels, to better understand how the BCC Web Services are used, to gauge traffic patterns and determine what types of content and services are most popular with users of the BCC Web Services, or determining which search queries on certain BCC Web Service are the most popular.

BCC may also use Web Log Data, Preferences Data, and Your Data to customize the BCC Web Services and make them more relevant to you. For example, BCC may use such data to determine which news articles, movies, or television shows to recommend to you.

BCC may use your Registration Data to verify that you are the person authorized to use the BCC Web Services or to manage your account. BCC may also use your Registration Data to determine whether your BCC TV subscription allows you to access premium content or services offered through some of the BCC Web Services. For example, BCC may use this subscription information to permit you to access, via one or more of the BCC Web Services, certain programming included in your BCC TV package or to recommend additional BCC products and services that it thinks may be of interest to you.

5. Sharing of Information

BCC uses third parties to assist us in delivering parts of the BCC Web Services to you. We may share portions of Your Data with these third parties to the extent necessary for them to provide these services. These companies are acting on BCC’s behalf and are required, by contract with BCC, to keep this information confidential and are only authorized to use it for specific purposes. As described in more detail below, BCC may also provide Non-PII elements of Your Data to third parties who deliver ads to you on BCC’s behalf. BCC will not provide your PII to these advertisers unless you expressly authorize us to do so.

BCC may also share Web Log Data and Preference Data, which do not contain PII, with third parties. For example, BCC may share traffic data for one of the BCC Sites with a third party that analyzes and publishes website traffic surveys. If you do not want Your Data shared with a specific service, then you may choose not to sign up for that service or stop using it at any time if you have already signed up for it.  You may authorize other websites such as Facebook to access and publish on their websites some of Your Data, including your Activity Data. For example, if a page within the BCC Web Services contains a Facebook “Like” button, Facebook may be able to collect data about your visit to that page, even if you don’t click on the “Like” button. Please review the privacy policy of the relevant social network and/or log out of it before you use the BCC Web Services. As with other websites, you may be able delete any cookies placed on your device by the social network using your browser.

6. Online Tracking Policy

Some of the third-party service providers that BCC uses to deliver services, content, and advertising on the BCC Web Services may collect information from those services, as disclosed in this Privacy Policy. This information may include PII or may be used to contact you online.

As stated in this Privacy Policy, in the sections titled “7. Advertisements sold or purchased by BCC” we and our service providers may also use cookies to deliver relevant advertising to you when you visit other websites, including advertising based on the products and services you viewed on the BCC Web Services.

7. Advertisements sold or purchased by BCC

BCC, or third parties acting at BCC’s request, may deliver advertisements to you through the BCC Web Services and other websites, depending on whether you are a registered user or not, as described in more detail below.

All Users

We, or our advertising providers, automatically deliver ads to all users on the BCC Web Services, whether the users are registered or not, based on non-PII including: (i) the IP address associated with your device for purposes of determining your approximate geographic location; (ii) the type of web page that is being displayed, such as a news or sports page; or (iii) the content on the page that is shown, such as a sports article about a certain team or a movie review for a particular movie. Because this advertising activity automatically applies to all users and it is purely contextual, this type of advertising delivery cannot be customized or controlled by individual users.

We may also use one or more advertising networks and/or other audience segmenting technology providers to help select and deliver: advertisements sold by BCC on the BCC Web Services and other websites, other content on the BCC Web Services, and BCC-purchased advertisements on other websites. These providers help us deliver advertisements or content tailored to interests you have shown by the way you interact with the BCC Web Services, and other websites and web-based content that contains their technology, such as opening an HTML-formatted email that contains their web beacon. This is intended to provide you with an opportunity to look at advertising that may be of interest to you. These providers may collect and use data subject to their own privacy policies, not BCC’s Web Services Privacy Policy.

Registered Users

If you are a registered user, BCC, or service providers acting at BCC’s request, may use Your Data, regardless of where we gathered such information, to determine what type of ad to display to you on the BCC Web Services and other websites. In addition, some of the graphical display, text, and other ads sold or purchased by BCC on the BCC Web Services and other websites are customized for you based on the ZIP code of your BCC Internet service address, information about your current subscription, or use of BCC products and services.

8. Advertising Networks and Advertising Sold By Content Providers

The advertising networks and/or content providers that deliver ads on the BCC Web Services may use technologies such as HTTP cookies, Flash cookies, and HTML5 local storage to uniquely distinguish your web browser and keep track of information relating to serving ads on your web browser, such as the type of ads shown and the web pages on which the ads appeared. In addition, the third parties that provide Web Log services for BCC may use cookies to uniquely distinguish your web browser and to keep track of the websites that your web browser visits across the service provider’s network of websites.To learn how to manage privacy and storage settings for local storage, please refer to the end user documentation for your browser.

Some of these companies may combine information they collect in connection with the BCC Web Services with other information they have independently collected relating to your web browser’s activities across their network of websites. These companies collect and use this information (which may include PII or information that can be used to contact you online) under their own privacy policies.

9. Communicating with You

BCC may use your Registration Data to send you a confirmation email verifying the ownership of the email addresses provided in your Registration Data and to send you service-related communications about the BCC Web Services. In addition, BCC may send you promotional or commercial email relating to each BCC Web Services for which you have activated your account as permitted by applicable law.

10. Signing in Using Non-BCC Credentials

BCC may allow you to access portions of the BCC Web Services by signing in using your username or other identifier from another Internet service, such as Google or Facebook (“Non-BCC Username“). This other Internet services will authenticate your identity and provide you the option to share certain information with us, such as your name or email address. BCC will treat your Non-BCC Username and any additional information that the relevant Internet service provides to BCC about you as Your Data.

11. Participating in Blogs, Forums, and Surveys

If you post comments to any of the blogs, forums, or other editorial sections of the BCC Web Services, any information you submit there can be read, collected, or used by other users of the BCC Web Services and any PII you post could be used to contact you. We are not responsible for PII you choose to submit through these features.

Children under the age of 13 should not post in any of the blogs, forums, or other editorial sections of the BCC Web Services.

We may provide you the opportunity to participate in surveys on the BCC Web Services. If you participate, we may request certain PII from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name), and demographic information (such as zip code).

We use this information to improve the BCC Web Services and other BCC products and services.

We use may use a third-party service provider to conduct these surveys; and unless stated otherwise within the survey, that service provider is prohibited from using the PII it collects while providing services on our behalf for any other purpose. We will treat the PII that you provide us through these surveys in accordance with this Privacy Policy.

12. Security

BCC uses industry standard approaches to securely store, control access to, and make appropriate use of Your Data, and we require our contractors and other providers to do so as well. However, no security measure is completely effective and BCC cannot guarantee the complete security of Your Data. If you don’t want BCC to know any particular information about you, you should not register to use the BCC Web Services or include it in anything that you submit or post to BCC, including posts on the BCC Sites or emails to BCC. BCC also takes additional steps to increase the security and reliability of customer communications. We do not read your outgoing or incoming email, file attachments, video mail, private chat, or instant messages. However, we (along with our third-party providers) use software and hardware tools to help prevent and block “spam” emails, viruses, spyware, and other harmful or unwanted communications and programs from being sent and received over BCC email and the BCC Web Services. These tools may automatically scan your emails, video mails, instant messages, file attachments, and other files and communications in order to help us protect you and the Web Services against these harmful or unwanted communications and programs. We follow generally-accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.  As an additional security precaution, neither BCC nor any of our authorized service providers will ask you for your BCC password in an email or in an online support forum or chat area. Do not give your BCC password to anyone in an email or in an online support area.

13. Disclosures of Information

BCC holds customer privacy in the highest regard and we make every reasonable effort to protect your privacy as described in this Privacy Policy. Nevertheless, we may be required by law to disclose PII or other information about you or other users of the BCC Web Services. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of a subpoena, court order, search warrant, or other valid legal process. We may also disclose information about you or users of the BCC Web Services when we believe in good faith that the disclosure of information is necessary to prevent financial loss, address suspected illegal activity, protect our rights or property, or prevent imminent physical harm. In addition, BCC may disclose your PII or other information if BCC enters into a Business Transition (defined below). Please see Section 15 Change of Ownership or Other Business Transaction for more details.

14. Special Note About Children

BCC does not knowingly collect PII from anyone under the age of 13 through the BCC Web Services. Children should always get permission from a parent or legal guardian before sending any information about themselves (such as their names, email addresses, and telephone numbers) over the Internet, to BCC or to anyone else.

15. Change of Ownership or Other Business Transaction

If BCC enters into a business transition, such as a merger, acquisition, or the sale of all or part of its assets (a “Business Transition“), Your Data (including PII and non-PII associated with the BCC Web Services) will likely be part of the assets transferred.

In this event, we will notify you of any Business Transition. We will also notify you of any subsequent material changes to this Privacy Policy as a result of a Business Transaction and give you the opportunity to opt-out for information that we have collected before, or may collect after, a new Privacy Policy containing material changes takes effect.

16. Changes to this Privacy Policy

BCC reserves the right to change this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will give you the opportunity to opt-out for information that we have collected before, or may collect after, a new Privacy Policy containing material changes takes effect.

You understand and agree that if you use the BCC Web Services after the effective date of the updated Privacy Policy, BCC will consider your use as acceptance of the updated Privacy Policy.

17. International Visitors

Our computer systems are currently based in the United States, so your PII will be processed by us in the United States, where data protection and privacy regulations may be different than other parts of the world, such as the European Union. If you create an online account to use the BCC Sites as a visitor from outside the United States, you will have agreed to the terms of the Privacy Policy and our Web Services Terms of Service and you will have consented to the transfer to and processing of all such information in the United States, which many not offer an equivalent level of protection of that in the European Union or certain other countries.

18. Contacting BCC & Customer Support

You can direct questions regarding this Privacy Policy to BCC by emailing us at officemanager@bcctv.com or calling 410-901-2224. You can also send a letter by mail to Bay Country Communications, 502 Maryland Ave, Cambridge MD 21613.

19. Special Note about BCC Wi-Fi

In addition to the information collection and use practices described in this Web Services Privacy Policy, the following additional practices apply to BCC Wi-Fi (“Wi-Fi Service“):

20. Improving and Operating the Wi-Fi Service

BCC may record non-PII about your use of the Wi-Fi Service for purposes of improving the efficiency and effectiveness of the Wi-Fi Service and to automate repeated logins to the Wi-Fi Service from the same device. Besides the location of the Wi-Fi Service access point to which you login, and aggregated usage data from that access point, we record only the media access control address (“MAC Address“) associated with the device you use to access the Wi-Fi Service to enable you to log back in during the time you have signed up for access, and we may track the time(s) and location(s) of the access point(s) you use to access the Wi-Fi Service. The MAC Address is a short series of numbers unique to your phone, laptop, tablet or other Wi-Fi-enabled device. It does not contain any of your PII.

Revised and Effective: April 2016

 

Web Services Privacy Policy

What the Privacy Policy does

The Web Services Privacy Policy describes the information Bay Country Communications (BCC) collects about you when you use the Web Services, how BCC uses that information, and how BCC protects your privacy when you use certain websites, mobile applications, and other interactive features that link to this Privacy Policy.

The Information BCC Collects and How It is Used and Shared

We want you to understand what kinds of information may be collected about your use of the BCC Web Services, and what we might do with that information.

BCC collects two types of information from people who use the BCC Web Services: (i) information that identifies a particular person using a website, and (ii) activity information about a person’s use of the BCC Web Services without identifying him or her.

Information that Identifies Someone

Information that identifies a particular person is “Personally-Identifiable Information” or “PII.” It could be a full name, or address. We will not share this information with an advertiser, and we will not share it with another website or company, unless you tell us to.  We also use PII to provide services to you. For example, we may use it to bill you for services, to check your credit, to confirm your identity when you login, or to communicate with you. Sometimes we use other companies to help us provide our services. We may share your information with these companies, but they are required to protect it and to use it only to provide services to you.

Information that Does Not Identify a Specific Person

Information that does not identify a particular person is “Non-Personally-Identifiable Information” or “non-PII.” It could be an anonymous personal record of online activity, or information you put in a profile – like your zip code, or your gender (when it’s used without your name). We routinely collect this kind of information and use it to improve your experience, for example, by showing you content and advertising that may be more relevant and interesting to someone like you. Sometimes we share this non-PII with other companies that help us deliver and improve our services.

Your Information May be Shared Among BCC Companies

The BCC Web Services are provided by various companies that are part of BCC. We may share your information among these BCC companies so we can make it easier for you to use several BCC Web Services seamlessly. Also, if you use the BCC Web Services in connection with other BCC services (for example, to set your DVR online to record a show on your television), we may need to share your information with the BCC companies that offer those services, too.

Disclosure of your Information

We respect and protect your privacy, but it is possible that we may be required to provide information about you to a court or law enforcement agency. In these cases, we will only disclose your information if we are legally required to do so—if we receive a valid subpoena, court order, or search warrant, for example.

Your Choices

When you use the BCC Web Services that post the Privacy Policy, you are agreeing that the policy applies to you.

Registering

You may choose not to register for any one of the BCC Web Services (or for all of them) if you do not want to share information that identifies you when you use that service.

If you do register, we will give you a chance to create a profile. We may use some of the information in that profile to choose the content and advertising we think you would like to see.

When you register, we may also send you email about other products and services. You may choose not to receive these messages. However, we will still send you email with information about the specific services you use.

Third-Party Advertising

We use advertising networks to help us display ads to you. In addition, our content providers may have the right to sell ads in the content they distribute through the BCC Web Services. All of these parties may use cookies and other technology to help them understand how you interact with their services so they can deliver you ads that are more useful to you. In the Privacy Policy, we give you more information about these parties’ privacy practices and the functionality these parties make available to you to control certain of those practices. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out using the links provided.  Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

Blogs, Forums, and Surveys

If you choose to post information on blogs or forums on the BCC Web Services, it will not be private. Once the information is posted, other users may copy or store it. BCC may provide you the opportunity to participate in surveys on the BCC Web Services.

Information Sharing with Social Networking Sites

You may choose to exchange information between the BCC Web Services and a social network, such as information from your BCC profile, information about what you do on BCC Web Services, or information about the people, places, and things that you follow on your social network. If we get instructions to send your information to, or collect your information from, one of these networks, we will follow those instructions. On pages of the BCC Site that contain social network functionality, the social network providing the functionality may be able to collect information about you regardless of whether you use that functionality. For example, if a page within the BCC Site contains a Facebook “Like” button, Facebook may be able to collect data about your visit to that page, even if you don’t click on the “Like” button. Please review the privacy policy of the relevant social network and/or log out of it before you use the BCC Web Services. As with other websites, you may be able delete any cookies placed on your device by the social network using your browser.

Changes to BCC’s Business or the Privacy Policy

If BCC’s business changes—for example, if our company merges with another company or we sell one or more of the BCC companies that provide the BCC Web Services—we may give the new owners of the BCC Web Services your information. If there is a change of ownership, we will tell you using any means permitted by law, including via email and/or a prominent notice on the BCC Sites, as well as let you know of any choices you may have regarding your PII.

Full Policy

1. About the Privacy Policy and BCC Web Services

BCC respects your privacy. Within this Web Services Privacy Policy (“Privacy Policy“) the term “BCC” or “we” (and related pronouns) will refer to Bay Country Communications Inc and affiliates that own and operate websites and Internet services on its behalf. The term “you” (and related pronouns) refers to you as a user of the BCC Web Services described below. As described above, the term “Personally Identifiable Information” or “PII” refers to information that identifies a specific person, such as the person’s name, address, social security number, financial account number, or phone number. The term “Non-Personally Identifiable Information” or “non-PII” refers to information that is demographic, aggregated, or does not otherwise identify a specific person, such as a person’s gender, ZIP code, or other information when that information is not used with Personally Identifiable Information.

What does this Privacy Policy cover?

This Privacy Policy explains how BCC will use the information that you provide when you use certain websites, mobile applications, and other interactive features that link to this Privacy Policy.

What is outside the scope of this Privacy Policy?

This Privacy Policy does not apply to your use of any other products or services no provided by BCC.  Some of the BCC Web Services contain links to other websites, including websites of third parties who are acting on our behalf as our agents, suppliers, or providers. These other websites are not operated by BCC and have their own privacy policies that you should read before you use them. Other sites that we link to may contain BCC branding, but these non-BCC websites and resources are provided by companies or persons other than BCC. Examples of these non-BCC websites include websites where you are required to log-in using a username and password other than your username and password for the BCC Web Services. This Privacy Policy does not apply to those non-BCC sites. Those sites have their own policies that you should read before you use them.

Collection of Information

All Users

BCC, or third parties acting on BCC’s behalf, routinely logs Non-PII that is automatically generated when all users visit or use the BCC Web Services (including both the BCC Sites and BCC Apps), as a by-product of the user’s activities (“Web Log Data“). This information includes, but is not limited to, Internet protocol (“IP“) and HTTP header information that is automatically passed between a user’s device and the BCC Web Services, such as the device’s IP address, the browser being used at the time, the operating system being used at the time, the UDID of the device (if the device being used to access the BCC Web Services is a mobile device) and the URL of the webpage or other asset within the BCC Web Services that is being requested. This information may also include details relating to the activities users perform within the BCC Web Services, such as what links they click on, in what order they access specific web pages within the BCC Web Services, and the search queries they perform on the BCC Web Services.

Some of the BCC Web Services allow you to store certain details and preferences that help you personalize that BCC Web Service (“Preference Data“). This Non-PII may include ZIP code, gender, favorite genre to watch on television, and preferred type of news. We do this so that you do not have to enter this data every time you return to the BCC Web Services. We may also use the Preference Data to deliver other personalized services and features of the BCC Web Services.

Registered Users

BCC asks you to provide certain information when you initially register to use the BCC Web Services and then afterwards may ask you to provide additional information when you use certain BCC Web Services for the first time. In addition, BCC also collects information about your use of the BCC Web Services as a registered user. This table summarizes the different types of information that we may collect from you when you register for the BCC Web Services and use the BCC Web Services as a registered user.

Type/Name

When Collected

Representative Examples

Registration Data

When you create an account for the BCC Web Services or subsequently modify your Registration Data

First and last name, username, password, email address, mailing address, phone number, and gender

Profile Data

The first time you access certain BCC Web Services after you have created an account or subsequently modify your Profile Data

Additional email addresses, lists of people to connect with through certain BCC Web Services, school affiliations, movie genre preferences, and notification preferences for products and services made available by BCC

Activity Data

When you log-in to your account and use the BCC Web Services

Flagging or rating news articles, movies, television shows or other content, posting blog entries or comments, sharing URLs, and content and data feeds from non-BCC social networks or services that you choose

Collectively, your Registration Data, Profile Data, Activity Data, and any other generally available demographic data about you that BCC gathers from other sources is referred to as “Your Data.” Your Data does not include information that third parties may independently gather from other websites about you using their own cookies, as further described in this Privacy Policy.  Most Sites have their own pages where you can manage certain portions of your Registration Data and Profile Data relevant to that specific site.

Referral Service

If you choose to use our referral service to tell a friend about BCC, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the BCC Site. We do not store this information and use it for the sole purpose of sending this one-time email and tracking the success of our referral program.

User Access and Choice

If your PII changes, you may update it (or correct it if it is incorrect) by contacting us. If you’d like us to help you remove any of your PII that we have previously collected through the BCC Sites or that is currently posted on the BCC Sites in a public forum, directory, or testimonial, please contact us. We will respond to your request within 30 days. In some cases, we may not be able to remove your PII, in which case we will let you know if we are unable to do so and why.

We will retain Your Data for as long as your account is active or as needed to provide you with the BCC Web Services, or as otherwise necessary to help us improve our products and services, comply with our legal obligations, resolve disputes, and enforce our agreements with you.

Tracking Technologies and BCC’s Data Collection

BCC, and its marketing partners and service providers, may use technologies such as cookies, beacons, tags, and scripts to collect information as further described in this Privacy Policy. A cookie is a small file that is stored on a user’s computer. Among other things, cookies enable the BCC Web Services to store Preferences Data, as further described in this Privacy Policy. For example, cookies enable BCCTV.com to remember your preferred ZIP code for weather forecasts and also enable BCCTV.com to remember where you stopped watching a movie, so the next time you use BCCTV.com you have the option to resume watching that movie where you left off. Cookies can also hold information like an anonymous but unique string of numbers and letters, that BCC may use to help it collect Activity Data, as further described in this Privacy Policy.  The BCC Web Services may use different types of cookies, like HTTP cookies (sometimes referred to as “browser cookies”), Flash cookies (sometimes referred to as “Flash LSOs”), and HTML5 local storage (sometimes referred to as “LS” or “LS cookies”).

We may also use a software technology called clear gifs (sometimes referred to as “Web beacons” or “Web bugs”) to help us collect Activity Data, as further described in this Privacy Policy. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. If you are a registered user of the BCC Web Services, we may associate the data we collect using cookies and/or clear gifs with your information and use it as further described in this Privacy Policy. If your web browser is configured not to accept cookies, you may still use the BCC Web Services, but your ability to use some areas or functionality may be limited.

4. Use of Information

BCC uses Web Log Data, Preferences Data, and Your Data, including both PII and Non-PII in both aggregated and individual forms, to provide the BCC Web Services and support them. We may process and use this data for purposes consistent with this Privacy Policy including, but not limited to:

      Customize, measure, and improve the BCC Web Services, and the content and advertising provided through them;

      Enforce our Web Services Terms of Service and detect fraud and other illegal activities;

      Bill and collect for any applicable fees or charges;

      Let you know about new products or services from BCC or other companies we work with as well as promotional offers, based on your preference settings;

      Let you know about changes to the BCC Web Services, the Web Services Terms of Service, this Privacy Policy, and other terms that apply to our services; and

      Update any programs or other tools that we provide in conjunction with the BCC Web Services.

BCC may use Web Log Data, Preferences Data, and Your Data in these forms for internal business purposes, such as determining how much traffic certain portions of the BCC Web Services receive, for license reporting and assessment of service levels, to better understand how the BCC Web Services are used, to gauge traffic patterns and determine what types of content and services are most popular with users of the BCC Web Services, or determining which search queries on certain BCC Web Service are the most popular.

BCC may also use Web Log Data, Preferences Data, and Your Data to customize the BCC Web Services and make them more relevant to you. For example, BCC may use such data to determine which news articles, movies, or television shows to recommend to you.

BCC may use your Registration Data to verify that you are the person authorized to use the BCC Web Services or to manage your account. BCC may also use your Registration Data to determine whether your BCC TV subscription allows you to access premium content or services offered through some of the BCC Web Services. For example, BCC may use this subscription information to permit you to access, via one or more of the BCC Web Services, certain programming included in your BCC TV package or to recommend additional BCC products and services that it thinks may be of interest to you.

5. Sharing of Information

BCC uses third parties to assist us in delivering parts of the BCC Web Services to you. We may share portions of Your Data with these third parties to the extent necessary for them to provide these services. These companies are acting on BCC’s behalf and are required, by contract with BCC, to keep this information confidential and are only authorized to use it for specific purposes. As described in more detail below, BCC may also provide Non-PII elements of Your Data to third parties who deliver ads to you on BCC’s behalf. BCC will not provide your PII to these advertisers unless you expressly authorize us to do so.

BCC may also share Web Log Data and Preference Data, which do not contain PII, with third parties. For example, BCC may share traffic data for one of the BCC Sites with a third party that analyzes and publishes website traffic surveys. If you do not want Your Data shared with a specific service, then you may choose not to sign up for that service or stop using it at any time if you have already signed up for it.  You may authorize other websites such as Facebook to access and publish on their websites some of Your Data, including your Activity Data. For example, if a page within the BCC Web Services contains a Facebook “Like” button, Facebook may be able to collect data about your visit to that page, even if you don’t click on the “Like” button. Please review the privacy policy of the relevant social network and/or log out of it before you use the BCC Web Services. As with other websites, you may be able delete any cookies placed on your device by the social network using your browser.

6. Online Tracking Policy

Some of the third-party service providers that BCC uses to deliver services, content, and advertising on the BCC Web Services may collect information from those services, as disclosed in this Privacy Policy. This information may include PII or may be used to contact you online.

As stated in this Privacy Policy, in the sections titled “7. Advertisements sold or purchased by BCC” we and our service providers may also use cookies to deliver relevant advertising to you when you visit other websites, including advertising based on the products and services you viewed on the BCC Web Services.

7. Advertisements sold or purchased by BCC

BCC, or third parties acting at BCC’s request, may deliver advertisements to you through the BCC Web Services and other websites, depending on whether you are a registered user or not, as described in more detail below.

All Users

We, or our advertising providers, automatically deliver ads to all users on the BCC Web Services, whether the users are registered or not, based on non-PII including: (i) the IP address associated with your device for purposes of determining your approximate geographic location; (ii) the type of web page that is being displayed, such as a news or sports page; or (iii) the content on the page that is shown, such as a sports article about a certain team or a movie review for a particular movie. Because this advertising activity automatically applies to all users and it is purely contextual, this type of advertising delivery cannot be customized or controlled by individual users.

We may also use one or more advertising networks and/or other audience segmenting technology providers to help select and deliver: advertisements sold by BCC on the BCC Web Services and other websites, other content on the BCC Web Services, and BCC-purchased advertisements on other websites. These providers help us deliver advertisements or content tailored to interests you have shown by the way you interact with the BCC Web Services, and other websites and web-based content that contains their technology, such as opening an HTML-formatted email that contains their web beacon. This is intended to provide you with an opportunity to look at advertising that may be of interest to you. These providers may collect and use data subject to their own privacy policies, not BCC’s Web Services Privacy Policy.

Registered Users

If you are a registered user, BCC, or service providers acting at BCC’s request, may use Your Data, regardless of where we gathered such information, to determine what type of ad to display to you on the BCC Web Services and other websites. In addition, some of the graphical display, text, and other ads sold or purchased by BCC on the BCC Web Services and other websites are customized for you based on the ZIP code of your BCC Internet service address, information about your current subscription, or use of BCC products and services.

8. Advertising Networks and Advertising Sold By Content Providers

The advertising networks and/or content providers that deliver ads on the BCC Web Services may use technologies such as HTTP cookies, Flash cookies, and HTML5 local storage to uniquely distinguish your web browser and keep track of information relating to serving ads on your web browser, such as the type of ads shown and the web pages on which the ads appeared. In addition, the third parties that provide Web Log services for BCC may use cookies to uniquely distinguish your web browser and to keep track of the websites that your web browser visits across the service provider’s network of websites.To learn how to manage privacy and storage settings for local storage, please refer to the end user documentation for your browser.

Some of these companies may combine information they collect in connection with the BCC Web Services with other information they have independently collected relating to your web browser’s activities across their network of websites. These companies collect and use this information (which may include PII or information that can be used to contact you online) under their own privacy policies.

9. Communicating with You

BCC may use your Registration Data to send you a confirmation email verifying the ownership of the email addresses provided in your Registration Data and to send you service-related communications about the BCC Web Services. In addition, BCC may send you promotional or commercial email relating to each BCC Web Services for which you have activated your account as permitted by applicable law.

10. Signing in Using Non-BCC Credentials

BCC may allow you to access portions of the BCC Web Services by signing in using your username or other identifier from another Internet service, such as Google or Facebook (“Non-BCC Username“). This other Internet services will authenticate your identity and provide you the option to share certain information with us, such as your name or email address. BCC will treat your Non-BCC Username and any additional information that the relevant Internet service provides to BCC about you as Your Data.

11. Participating in Blogs, Forums, and Surveys

If you post comments to any of the blogs, forums, or other editorial sections of the BCC Web Services, any information you submit there can be read, collected, or used by other users of the BCC Web Services and any PII you post could be used to contact you. We are not responsible for PII you choose to submit through these features.

Children under the age of 13 should not post in any of the blogs, forums, or other editorial sections of the BCC Web Services.

We may provide you the opportunity to participate in surveys on the BCC Web Services. If you participate, we may request certain PII from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name), and demographic information (such as zip code).

We use this information to improve the BCC Web Services and other BCC products and services.

We use may use a third-party service provider to conduct these surveys; and unless stated otherwise within the survey, that service provider is prohibited from using the PII it collects while providing services on our behalf for any other purpose. We will treat the PII that you provide us through these surveys in accordance with this Privacy Policy.

12. Security

BCC uses industry standard approaches to securely store, control access to, and make appropriate use of Your Data, and we require our contractors and other providers to do so as well. However, no security measure is completely effective and BCC cannot guarantee the complete security of Your Data. If you don’t want BCC to know any particular information about you, you should not register to use the BCC Web Services or include it in anything that you submit or post to BCC, including posts on the BCC Sites or emails to BCC. BCC also takes additional steps to increase the security and reliability of customer communications. We do not read your outgoing or incoming email, file attachments, video mail, private chat, or instant messages. However, we (along with our third-party providers) use software and hardware tools to help prevent and block “spam” emails, viruses, spyware, and other harmful or unwanted communications and programs from being sent and received over BCC email and the BCC Web Services. These tools may automatically scan your emails, video mails, instant messages, file attachments, and other files and communications in order to help us protect you and the Web Services against these harmful or unwanted communications and programs. We follow generally-accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.  As an additional security precaution, neither BCC nor any of our authorized service providers will ask you for your BCC password in an email or in an online support forum or chat area. Do not give your BCC password to anyone in an email or in an online support area.

13. Disclosures of Information

BCC holds customer privacy in the highest regard and we make every reasonable effort to protect your privacy as described in this Privacy Policy. Nevertheless, we may be required by law to disclose PII or other information about you or other users of the BCC Web Services. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of a subpoena, court order, search warrant, or other valid legal process. We may also disclose information about you or users of the BCC Web Services when we believe in good faith that the disclosure of information is necessary to prevent financial loss, address suspected illegal activity, protect our rights or property, or prevent imminent physical harm. In addition, BCC may disclose your PII or other information if BCC enters into a Business Transition (defined below). Please see Section 15 Change of Ownership or Other Business Transaction for more details.

14. Special Note About Children

BCC does not knowingly collect PII from anyone under the age of 13 through the BCC Web Services. Children should always get permission from a parent or legal guardian before sending any information about themselves (such as their names, email addresses, and telephone numbers) over the Internet, to BCC or to anyone else.

15. Change of Ownership or Other Business Transaction

If BCC enters into a business transition, such as a merger, acquisition, or the sale of all or part of its assets (a “Business Transition“), Your Data (including PII and non-PII associated with the BCC Web Services) will likely be part of the assets transferred.

In this event, we will notify you of any Business Transition. We will also notify you of any subsequent material changes to this Privacy Policy as a result of a Business Transaction and give you the opportunity to opt-out for information that we have collected before, or may collect after, a new Privacy Policy containing material changes takes effect.

16. Changes to this Privacy Policy

BCC reserves the right to change this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will give you the opportunity to opt-out for information that we have collected before, or may collect after, a new Privacy Policy containing material changes takes effect.

You understand and agree that if you use the BCC Web Services after the effective date of the updated Privacy Policy, BCC will consider your use as acceptance of the updated Privacy Policy.

17. International Visitors

Our computer systems are currently based in the United States, so your PII will be processed by us in the United States, where data protection and privacy regulations may be different than other parts of the world, such as the European Union. If you create an online account to use the BCC Sites as a visitor from outside the United States, you will have agreed to the terms of the Privacy Policy and our Web Services Terms of Service and you will have consented to the transfer to and processing of all such information in the United States, which many not offer an equivalent level of protection of that in the European Union or certain other countries.

18. Contacting BCC & Customer Support

You can direct questions regarding this Privacy Policy to BCC by emailing us at officemanager@bcctv.com or calling 410-901-2224. You can also send a letter by mail to Bay Country Communications, 502 Maryland Ave, Cambridge MD 21613.

19. Special Note about BCC Wi-Fi

In addition to the information collection and use practices described in this Web Services Privacy Policy, the following additional practices apply to BCC Wi-Fi (“Wi-Fi Service“):

20. Improving and Operating the Wi-Fi Service

BCC may record non-PII about your use of the Wi-Fi Service for purposes of improving the efficiency and effectiveness of the Wi-Fi Service and to automate repeated logins to the Wi-Fi Service from the same device. Besides the location of the Wi-Fi Service access point to which you login, and aggregated usage data from that access point, we record only the media access control address (“MAC Address“) associated with the device you use to access the Wi-Fi Service to enable you to log back in during the time you have signed up for access, and we may track the time(s) and location(s) of the access point(s) you use to access the Wi-Fi Service. The MAC Address is a short series of numbers unique to your phone, laptop, tablet or other Wi-Fi-enabled device. It does not contain any of your PII.

Revised and Effective: April 2016